Refund policy
Print-on-demand products All apparel, mugs, tote bags, and other physical items are made to order specifically for you. As such, we do not accept returns or exchanges unless the item arrives damaged, defective, or incorrect.
If your order arrives with a defect or error, please contact us within 7 days of delivery at [your ELEVATEHER Gmail] with a photo of the issue. We will arrange a replacement at no additional cost.
Cancellations Orders can only be cancelled within 24 hours of purchase, before production begins. After this window, cancellations cannot be accepted.
Digital products All digital products (planners, downloads) are non-refundable once accessed or downloaded. Please review product descriptions carefully before purchasing.
Damaged or lost orders If your order is lost in transit, please contact us and we will investigate with the courier. Replacements will be issued where applicable.
Contact For all return and refund queries: elevateher04@gmail.com